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Can I force an "EndOfGroup" item to an invoice...

edited Dec 2, 2019 6:19PM in SuiteCloud / Customization 1 comment

We have sort of a major problem...

When we try and process sales orders that are not newly created (any incrimental  billing of previous orders) the "EndOfGroup" item will not carry to the created invoice. This pretty much throws a hammer into our operation as we are unable to invoice out customers (the broken item group is used in MANY sales orders)...

Anyway, support has been on this since Monday, and they have not been able to find out what happened, but if I click "nextbill" on any existing order with this group the "end of group" line disappears, and the resulting invoice is not savable (an unexpected error occurs on save)... I have been franticly trying to add an end of group line via a javascript... but I always come up with "&nbsp" in the item box (annoying, I know).

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