Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Suppress "System Information" / "Access" Tab on Customer Form
Hi,
I have a number of custom roles set up over a custom centre. I am trying to allow 1 of my custom roles seeing the "System Information" or "Access" tab on a custom Customer Form while preventing the other roles from accessing this. I would like both roles to use the same custom Customer Form.
I don't believe there is a way to do this via Permissions at role level (but if I've missed something then please feel free to let me know!). So I am attempting to do this via a User Event (Customer beforeLoad) script.
Using:-
form.getSubList('contactroles').setDisplayType('hidden');
0