Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Customer on Credit Hold - Pending Approval
I am not a programmer but would sincerely appreciate someone's help to accomplish this:eek:
#1. We have a script that runs at time of order save and sets the order status: to "Pending Approval" or "Pending Fulfillment"
It says,
a. If payment method is empty, send to pending approval
b. If payment cc, and valid with auth, send to pending fulfillment
c. If payment "invoice", send to pending fulfillment. (some of our customers do have terms)
What I need is:
If a customer is on "credit hold", and even if they use a valid cc, or invoice, I need it to go to pending approval.
0