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need to close SO with back ordered items IF customer record indicates need
We have some customers that do not allow Back Orders to be shipped. I would like to see the remaining open items on a sales order closed automatically the moment an order is invoiced, IF the customer record has a check box marked that requires the auto-close of the backorder. Right now it is done manually, but orders have slipped through the cracks as the sales team is not always right on top of it.
I have no experience with scripting, and so far I was only able to:
- create custom checkbox field on customer record (custentity18)
From another forum member I understand (vaguely) that I need to
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