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Excel File Type - Notice when opening

edited Dec 2, 2019 5:48PM in SuiteCloud / Customization 3 comments

We have a number of scheduled scripts (and e-mailed saved searches) that generate XLS file attachments and mail to a group.  When these are opened all users get the message ...

"The file you are trying to open fileName.xls is in a different format than specified by the file extension."

The file is created within the scripts using:

var xlsFile = nlapiCreateFile('Monthly NPS Reporting for ' + dateStringForMonthlyReport + '.xls', 'EXCEL', nlapiEncrypt(xmlString, 'base64'));

or in the Saved Searches under the e-mail tab and selecting an Excel file format to be attached.

In addition they are unable to open the file depending on the device they are opening it on.

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