Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Search Script working in Debugger but not when fired as a workflow action
All,
I have a script which works fine in debugger and as a workflow action when values are populated in the fields, I am currently trying to alter the script to allow for a multiseelct field to have no value. in debugger that field appears as null, but when I run it via the workflow action it has the value '[Ljava.lang.String;@208cfbfc', this is obviously then breaking the if condition which allows the filter to be skipped if null.
Why does the value between debugger and workflow action differ so much?
/** * Workflow Action Script * * @appliedtorecord * @returns {void} may have a return value */ function UTR_Find_email() { var newRec = nlapiGetNewRecord(); //For Testing Purposes //var newRec = nlapiLoadRecord('customrecord_user_event_record',2); var disabilities = newRec.getFieldValues('custrecord_usr_evt_disability'); var AccessTechnology = newRec.getFieldValues('custrecord_usr_evt_access_tech'); var Testertype = newRec.getFieldValue('custrecord_usr_evt_tester_type'); var DayAvailability = newRec.getFieldValue('custrecord_usr_evt_day_availability'); var TimeAvialbility = newRec.getFieldValue('custrecord_usr_evt_time_availability'); nlapiLogExecution('DEBUG', 'disabilities', disabilities ); var search = nlapiLoadSearch('customrecord_user_testers_record','customsearch_usr_tstr_rec_search'); //Define search Filters var i = 0; var filters = new Array(); if (disabilities != null) { filters[i] = new nlobjSearchFilter('custrecord_usr_tstr_disability', null, 'allof', disabilities); i++ } if (AccessTechnology != null) { filters[i] = new nlobjSearchFilter('custrecord_usr_tstr_access_tech', null, 'allof', AccessTechnology); i++ } if (Testertype != null) { filters[i] = new nlobjSearchFilter('custrecord_usr_tstr_tester_type', null,
0