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Merging to EMail Template Question

edited Dec 2, 2019 5:48PM in SuiteCloud / Customization

I am using an email template and merging names / strings where applicable.  Done this many times without a problem.  I am experiencing one oddity that I can't seem to figure out.

Example:

From the Email Template:  "This is a text line in the email template.<NLADDITIONALTEXT>"
My additional text includes text that needs the TM symbol.  If the string for <NLADDITIONALTEXT> is this:   "\n\nThis is the additional textTM" then the inserted text gives 2 new lines. Which results in the following sent email.

"This is a text line in the email template.

This is the additional textTM"

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