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Checking if a Cash Sale or Invoice has been refunded
We have rental system where we take a deposit and at the end of the rental refund a portion of the original cash sale or invoice (the deposit less any extra charges).
There is a workflow running to handle the various stages of the rental return process, however for the final transition from waiting refund to complete i have found no way to automate since i cannot just create a cash refund since it is not for the full amount nor can i find any status that would indicate that the cash sale has been partially refunded.
other than scripting a function and binding it to the refund button to update a field is there any other easy (no scripting if possible) solution to this?
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