Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Duplicate update email case notification
Hello,
We are receiving duplicate update email case notifications. We believe it is being caused by an aftersubmit script that is updating the case record and subsequently triggering another update email. My question is that does this seem like normal behavior? We would a user event cause an update email to trigger and is there any way to supress short of moving the code to before submit.
0