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Unable to filter by company when using running a contact search
Hi all! First post here.
Background:
I'm creating a HTML customer dashboard portlet to show customized views based on customer type and color-code important information for support representatives. To display all relevant customer information within one portlet, I am using nlapiLoadSearch() to return the results for a couple of custom searches I have defined and am then formatting the results into lists within the HTML.
Issue:
In native search portlets, running a custom search for supportcase or contact items only returns ones relevant to that customer to the portlet. This scope limiting seems to be built in, as when I run a nlapiLoadSearch() from my HTML portlet it returns all supportcase or contact items.