megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
Don't miss out on our Pop Quiz! You only have until tomorrow, March 17, 2026, 2:00PM ET to comment your answers.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe

Custom Message for Scanning Wrong Item in Item Fulfillment

edited Dec 2, 2019 5:44PM in SuiteCloud / Customization 3 comments

We are using a scanner to scan items for the item fulfillment process and when an item is scanned that is not on the sales order, an alert pops up that says 'No Match'. Then if you keep scanning nothing stops you from continuing. We would like to somehow stop the people scanning from continuing in case they miss that message. Is there a way to program the barcode scanner to make a different sound (using a honeywell usb scanner) and make an alert that comes after the default alert, one that stops the user from continuing?

I already have a client script deployed to the item fulfillment record to alert users that they have scanned too many or not enough items to fulfill the order. It doesn't look like the field changed function is being triggered when this 'No Match' alert pops up, even though normally when you scan an item it does trigger that function. The error must stop that function from being triggered. Does anyone know what trigger I could use for a custom message that would force the user to stop scanning and look at the screen?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders