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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
NetSuite - here's some food for thought on CRM
Can or will NetSuite CRM be able to do this - now or in the near future? It's realtime data in action or as I've dubbed it - (ICG) Instant Customer Gratification.
Here's a recent online shopping experience as a perfect example of real-time data in action.
"After spending a couple of weeks browsing for laptops, a consumer receives a customized e-mail promotion for a "one-day-only laptop clearance sale." In this case, the data driving the decision is a few days old. During the checkout process, another promotional message announces: "The laptop you are about to purchase uses special memory that we have in stock. If you upgrade to 1GB, we'll throw in free shipping." Here, real-time data -- only a few seconds old -- is driving the promotion and a 20 percent upsell for the purchase. With this "personalized" in-store service, the shopping experience is drastically