megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

What is the Use Case for My Account > View Order History

edited Dec 18, 2019 1:46AM in Web Site / E-Commerce 2 comments

I need to find out how My Account > View Order History  is suppose to work.
Thought it is as simple as letting all customers login to view their account and be able to re-order items in the cart but
it seems like only someone with an Account (Using Sales Order Invoice Form) can view the items (images, descriptions, prices) for re-ordering
Anyone with Sales Order Cash Sales form or customers from the website with Payment Method as Cash/Credit Card cannot view the items.

All Cash customers via website seem to see the "No Image available" and "No item is available" when they login to My Account after immediately put through an order.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders