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Premium Customer Center Access

edited Dec 18, 2019 1:45AM in Web Site / E-Commerce

We are considering adding Premium Customer center to allow clients to log in and pay their bills online. I have a few questions I hope the audience can answer


I can foresee our support team taking calls from someone that is on support hold until a payment is made.

If i need a payment made (and not by my rep taking the credit card over the phone) is it possible to grant access by creating a contact for that client on the fly or updating a found contact via script? The goal is to keep the CC info out of the support reps hands

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