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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Vinson My Account for SiteBuilder Cases - Type of Inquiry options - using Case Issue
I've been trying to have the Cases use the Case Issue field (issue) instead of the Case Type (category) while creating new cases, and displaying current and old cases. I've gotten some of the pieces working, but not all. Any ideas would be helpful.
I'm trying to just replace the case type (category) field with the case Issue field. It works for displaying the case issue fields, but they do not get written to the new case.
Here is what changes I've made so far:
On the Case.Model.js I changed the var category_field = case_record.getField('category') to var category_field = case_record.getField('issue'); and added
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