Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Can Contact roles and addresses be edited?
When we create a contact, we can assign a role and set an address, however after we save the contact, if we try and edit that same contact, we cannot see or update the role nor can we edit the contacts address.
This does not seem to be a permissions issue, as the administrator and other users have the same issue.
Can contact roles and addresses be updated after they have been saved?
Equally, it appears that if we do a search for the contact, we can see the role, but we cannot change it.
Is there a way we can change the role of a contact after it has been created?
0