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Remove or inactive the Alternate Contact / Consultant / Decision Maker contact roles?
Having primary as a default contact role makes sense. However, why do we not have the ability to inactivate (or at least relabel) the other three default contact roles?
These don't make sense for our business, and our sales team does not like having them exist.
We would like the ability to inactive the following default choices contact role options:
• Alternate Contact
• Consultant
• Decision Maker
I see there was an older thread about this: https://usergroup.netsuite.com/users/showthread.php?t=18259
But apparently in the year and a half since this was reported nothing has been done...
I filed a new case: case number is 1255744 (they should give an enhancement number soon)
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