Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
updating customer record from the sales order or quote screen
Is there a way I can make fields in the sales order or quote forms that will report back to the customer record and update fields there?
For instance, if there is a field in the customer record we have created named "Number of Employees" that our people are filling out as they make calls to customers, can I put a corresponding field in the sales order/quote form that can be filled in and report that back to the customer record, this way we can fill in the info as we are taking orders and quotes without having to go back and forth to between tabs.
0