Discussions
Create customer record from online Record form
Hi All,
I'm back with another question (lots of implementations this month). I have an online Netsuite "Record" attached to a customer record that allows the customer to "register" a product per say. I need to know if the following is possible, and the best way to do it:
1. If the customer already has a customer record in the system, and submits a product registration from the online form link, could we make it so that the registration record will attach itself to the existing customer record (maybe based on email, etc)
2. If the customer submitting the product registration record does not have a customer record in the system, could we have the system create a customer record based off of the online product registration?