Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
Relating a case to a case
All,
This may sound like a rediculas question, but is there any way to tie cases to cases. Essentially, our agents need to create a new case every time a call comes in (for tracking), is there a way, without created custom records, etc, to link case forms together? I haven't had enough coffee yet, my apologies if this isn't making sense!
0