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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Approving Journals

edited Nov 26, 2019 8:57AM in Accounting / ERP 1 comment

I have administrator rights, and I have set the system up to not require approvals for posting.

I want  to journal off some customer balances to bad debt. When I create the journal, is shows the journal listed under the customer as "Approved for posting". But nothing happens. It never changes. The account balance never updates.

How do I post journals of this type? Or clear customer balances?

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