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I am search challenged! - need to show most recent call on lead list...
One of my reps has requested that I display the date of most recently completed phone call. I said "Sure, I can do that I think" - well.... maybe I can't..
We can't use a summary search for various reasons.
I've been reading up on dense_rank(), keep() partition, etc and my head is starting to spin.
There are a couple different examples here on the forums that I've tried, one results in an error and the other invalid expression.
For example, here is a criteria formula I've been trying to make work:
CASE WHEN ((dense_rank() over (partition by {call.internalid} order by {call.completeddate} desc) = 1) THEN 1 ELSE 0 END Steve Klett | Senior Developer
NetValue Technology
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