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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
How Do I Include the "Introduction" in an EMail Alert?
I must be missing something basic. Although I enter text into the "Introduction" field on the Customize Message tab, the text does NOT appear in the email that I receive.
What am I doing wrong?
This is for a single-record alert.
I don't have anything in the "Single-Record Results" block, so the email lists the fields from my saved search, which is what I want.
TIA for your help.
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