Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Overdue Balance Search Timing Out?
Hello;
We have a saved search that is used in a scheduled script to email out past due invoices/overdue accounts. Recently this script has started to fail when bringing up the search results. I'm not sure why;
* The search is a customer search and has four criteria - Overdue Balance & Balance over $25, Days Overdue over 15, and an non-blank email address.
* The only two fields returned in the results are ID & email.
* When it failed again, there were only 69 records returned.
Any thoughts? The search takes a few minutes to come up in the user interface, so I can see why the script would time out.
0