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Crazy saved search alerts....

edited Jan 3, 2020 1:15AM in Search / Reporting 3 comments

SO we have a saved-search alert that was set up to inform the sales manager whenever an account changed reps. Our manager was out visiting a customer today, and one of the reps switched an account to belong to another rep. The sales manager started getting a crazy number of alerts (as in many per minute). He called me and forwarded a few examples. It's a customer search that generates these and the thousands of alerts being sent were all for the same customer, I decided to exclude them using:

Internal ID is not: 12345

They disappeared from the viewable search results, but our manager kept getting new alerts (by the thousand). I just removed the alert for this saved search all-together, the search criteria are as follows:

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