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Search by Credit Card Number

edited Jan 3, 2020 1:04AM in Search / Reporting

Hi all,

Our customers often have close relationships with each other and sometimes a client's credit card is used on multiple customer accounts.

We used to be able to search past payments & cash sales based on the credit card number used. Netsuite has since removed the ability to search this way (Help file language noted in post script). Any ideas for a work around??

Thank you!!
Liz

P.S. Help file now states: "To ensure the security of your customers’ credit card information, search criteria based on the Credit Card Number field can only use the following operators: is empty or is not empty."

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