Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Summary Criteria to pull a list of customers without an item
I can't for the life of me get this search to work correctly. I am trying to pull a list of customers that do not have a particular item. Using a Summary Criteria I this is my latest:
| summary type | Maximum |
| Field | Formula (text) |
| Formula | case when {custrecord_ci_bill_to_customer.custrecord_ci_item} is 'Mid-Market : American Contractor : AC Service Management/Work Orders' then 1 else 0 end |
| Description | 0 |
I am still pulling in customers with that item.
Anyone see anything glaring. I have used the same type of criteria many times before.
Feels like something has changed and now it is almost impossible to pull lists of things where a condition is not found.
0