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Summary Criteria with "Nested" CASE

edited Jan 3, 2020 12:59AM in Search / Reporting 1 comment

I have this as a results and works as intended. It is basically what tier a customer should be in.

 CASE WHEN SUM({amount})  > 50000 THEN  'Platinum'      WHEN SUM({amount})  > 25000 THEN 'Gold'        WHEN SUM({amount})  >= 12500 THEN 'Silver'      WHEN SUM({amount})  < 12500 THEN 'Bronze'        WHEN SUM({amount})  = 0 THEN 'New Customer' END 


Also we already have a 'Customer Tier' field and basically what I want to do is use the tier formula to pull only the results that are not correct.  I am trying to adapt this for the summary criteria results.


 CASE WHEN {customer.custentity_kcd_customer_tier} =               CASE WHEN SUM({amount})  > 50000 THEN  'Platinum'           WHEN SUM({amount})  > 25000 THEN 'Gold'            WHEN SUM({amount})  >= 12500 THEN 'Silver'           WHEN SUM({amount})  < 12500 THEN 'Bronze'            WHEN SUM({amount})  = 0 THEN 'New Customer' END  THEN 'true' ELSE 'false' END   

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