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Collections based Commissions using invoice creation date?
We're getting started setting up commissions, and have run into a problem, seemingly a bug.
- We are using Advanced Job Tracking and bill to top level client.
- We started on Netsuite summer '06
We created two plans - one for 2006, one for 2007. The 2006 had some problems, but we got people paid. The schedule is based on collections, annual sales, marginal and percentage. Plans and schedule show as active and assigned.
When we run the Estimated Commission Detail report, many paid invoices aren't showing up. Investigation shows that invoices that were created in 2006 (outside the plan date range) aren't there, even if they were paid in 2007 (inside the plan range). Invoices that were created in 2007 are showing up.