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Broken Inventory Management Issue 109346

edited Nov 26, 2019 8:43AM in Accounting / ERP 2 comments

Case 453600 Dated 7/10/2006
Issue 109346

We can't tell reliably what items need to be ordered to satisfy Back Orders.

Here's a typical problem Item:

Quantity On Order = 2
Quantity On Backorder = 2

There are no open Purchase Orders for this Item.
The Item does not appear in Transactions>Open Items

As you can see this is a known issue with a feature that is very important to us.

The Issue and Case are about three weeks old.

I just spent 25 minutes on the phone waiting for customer support and was cut off with "the person you are trying to reach is unavailable" - click.

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