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using UPC for inventory adjustments?

edited Nov 26, 2019 8:42AM in Accounting / ERP 1 comment

We're new to Netsuite and I am trying to figure out how we will perform our year-end inventory next month.  Right now, all of our items (mostly matrix items) are entered with the UPC in the "UPC Code" field but not in the "Item Name/Number" field (the matrix code helpfully auto-generates that).  This works great for invoicing and for receiving POs as we can scan the UPC and Netsuite does the right thing.  However, for inventory adjustments it doesn't work -- UPCs don't find any matches.  We'd like to be able to scan items as part of our inventory process.

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