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Stock Unit vs. Sales Units and Back Order Numbers

edited Nov 26, 2019 8:37AM in Accounting / ERP

I have an assembly item in NetSuite that is stocked in each and sold in lots of 500.

So on a sales order the sales rep would add one unit (which contains 500 widgets), and when I look at the assembly item record record I see 500 as the quantity on an order which is what I expect.

However when transforming an estimate to a sales order that contains the same assembly item and there's a back order the system warns about the back order which is fine but the quantity is completely wrong. If I had a back order of one sales unit (500 widgets) the system reports a backorder of 250,000.

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