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Outlook integration : icon changed to "U" and unable to save messages in Netsuite.

edited Nov 22, 2019 5:53PM in CRM 1 comment

Hi all my users have reported today that, their netsuite icon on outlook has changed to appear as "U" and they are unable to save messages in Netsuite.

I have filed a support case has been filed 753560 along with screen shot.

We have tried to uninstall the outlook client and reinstall back. We are using outlook 2007.

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