Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Mark recipients of a Direct Mail Campaign
Hi All,
We are trying to understand why sometimes the customers who receive a campaign have an entry under the customer/general/campaign tab and sometimes they don't.
We have a group based upon a saved search. New customers have a check box set to "yes" for a custom field called "send catalog".
The group works fine and we can send a email this way, but with a direct mail campaign we can add a row to the campaign and set the status for that group to "Complete" but it does not seem to record who received the campaign.
We can use a mass update to mark another field that says the date on which the catalog was sent, but that seems strange (though common from responses I see to other similar questions here).
0