megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Question of the Week! You only have until tomorrow, March 5, 2026, 3PM ET to comment your answers and earn rewards! Click here for more details.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month

Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.

The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.

For more information, visit this thread.
Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!

HELP: Campaign email delay of 24 hours

edited Nov 22, 2019 4:55PM in CRM 17 comments

Is anyone else experiencing extreme delays in a Email Campaign?

Executed an email campaign at 11am ET yesterday.   Nearly 24 hours later, the stats are showing only 16 views and 9 click throughs on a distro of many thousands.  This email campaign had multiple time-sensitive offers in it and if it doesn't deliver today on Friday, it's effectiveness is diminished.

About 2 hours after the campaign was sent with NO views/clicks, I called into Netsuite support. Everything about the campaigns seemed normal - the saved search was working (we've used the same "opt in" mailing list which looks for active, subscribed email addresses for 38 campaigns to date), the HTML template successfully sent a preview to me and the rep saw no errors on "the backend" that the campaign was "in the queue".  The rep could not tell me any more information or whether any of the emails had been sent yet, he didn't see any slowness in the email

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders