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Netsuite tracking urls and broken links

edited Nov 22, 2019 4:54PM in CRM 5 comments

Hi,

We've run into this before and I'm wondering if anyone has a way around it.  We have an html email and since campaigns don't allow attachments we've added a line like "Click here to download the flyer in pdf form".

The pdf is in the Netsuite file cabinet and on the preview email the link works just fine.

Once the campaign is sent, Netsuite adds their special code to track clicks on links.  This breaks the download link (at least for IE users).  Are there any tricks to either prevent Netsuite from modifying the url or make the url work with the tracking modifications?

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