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DKIM Clarification - Mixed messages

edited Nov 22, 2019 4:54PM in CRM 1 comment

So ... we've had all sorts of email delivery issues in the last few weeks.  That led me to try and set up DKIM.

I'm seeing all sorts of confusing and conflicting messages in the help and here on the forum.

Do I really need to use a completely separate domain for DKIM?  I have tried 3 things in this regard.

1. Used our web site domain (fhcanada.org).  The help documentation explicitly warns against using my web site domain.  Domain verification is successful and the verification email sends me this (no result present):

Authentication System:       DomainKeys Identified Mail
  Result:                   (no result present)

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