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Search Email recipients who were sent but did not open a Campaign Email

edited Nov 22, 2019 4:54PM in CRM 2 comments

For my life I cannot get a saved search that narrows a list of customers based on:

- group members of an existing campaign
- that were sent an email in a campaign with execution date of X
- that did not open that email


> purpose is to send the email again 2 weeks later

Every search I write delivers multiple mentions of the same customer but includes every member of the group: 1 mention for 'Queued', 1 mention for 'Sent' etc etc > I cannot get to the 'most recent' action they took, only to all actions that took place; but I cannot even exclude customers of the basis that they did NOT take a certain action.

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