Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Direct Mail Campaigns - not logging on customer records
Hi,
We have currently done our first logged Direct Mail campaign. We have set up a campaign for this to be logged under, then under the direct mail field we have selected our groups and send these.
What we are now finding however, that unlike when we do an Email campaign - it’s not logged on the customer record that they were part of this campaign and thus makes it hard to report.
Is this a mistake on our part or does anyone know how best to report/gather the data via a search?
Any help is appreciated.
Tagged:
0