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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
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• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Setup of SMTP email server does not work if your datacenter is na1.netsuite.com
We setup an SMTP server and configured Netsuite to send campaign emails through that server.
First off, we noticed all the stats are wrong. We sent 800 emails and only about 200 show as sent with 100% opened (That never happens). But no bounces shown. (Again that cant be).
After some research of our SMTP logs and some DNS searching we found that Netsuite has failed to setup any DNS records for the massbounces.na1.netsuite.com domain. There is no MX or ANY records for that host/domain. Therefore, many of our emails were getting rejected since the sending envelope (in the SMTP 'MAIL FROM' protocol) did not point to a valid domain so about 25% of email servers will reject inbound email if the sending domain does not exist.
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