Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Segmenting contacts who opened, but did not click through to URL.
Hi,
My goal is to set up a search that returns all users in a specific email campaign event who did not click through.
My search criteria are:
Campaign Event : is Example Event
Campaign Response : Response : Is not Clicked Through
I’ve also tried:
Campaign Event : is Example Event
(Response : is Opened [and]
Response : is not Clicked Through)
They are both returning entries for contacts who have clicked through in the event. But they are being returned because of other actions in the campaign (sent, opened, etc…)
In both cases, the search will return multiple line items for each response associated with a contact in the event, making my “is not Clicked Through” criteria obsolete.
Tagged:
0