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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Payroll Advisory: Unscheduled Payroll service outage
We are currently experiencing a problem with the payroll module. Customers will not be able to process/commit payroll, perform updates and/or request for any payroll report.
This problem is already actively being worked on by our engineers with the highest priority. We shall update this post with ETA for the fix as soon as it becomes available.
We sincerely apologize for any inconvenience caused.
Sincerely,
NetSuite Customer Support
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