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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Possible User Group Interruption Monday April 21 2008
On Monday April 21 2008 there is a scheduled hardware maintenance inspections being conducted to ensure that all Uninterruptible Power Supply and Power Distribution Units are in proper condition and working order. This maintenance is performed every year to ensure that all hardware will continue to operate reliably and optimally.
There is no planned impact associated with this maintenance. While no impact to users is expected during this maintenance if you have problems access the user group or posting during this time please wait a while and try again, preferably after the maintenance window.
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