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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Notification of Account Maintenance Completion

in Announcements

There is now a preference that has been added with the release of Version 2009 Release 1 where all active Administrators can be notified when a scheduled account maintenance is complete | their account is back online.

This preference can be found under Setup > Company > General Preferences.

To receive the notifications, Maintenance Complete Email Notification must be checked.

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