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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Introducing SuiteAnswers!

edited Jun 3, 2011 5:46PM in Announcements 1 comment

A Support and Learning destination where all NetSuite users can:
[LIST]
[*]Search the Knowledge Base
[*]Watch a Training Video
[*]Open a Support Case
[/LIST]You can now access SuiteAnswers via the Support tab, your one-stop destination for support articles, best practices, help topics, and training videos. If you encounter an error or defect when using NetSuite, you can now submit your online cases via this new portal.

You can take advantage of SuiteAnswers 24 hours a day / 7 days a week.

You can access SuiteAnswers to access to:
• Search the knowledge base for an answer to any support question
• View ranked search results sorted by relevance

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