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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Longer than expected wait time in Support
Dear Customers,
Please bear with us as we are currently experiencing issues with our phone system. In the meantime, please submit an online case and we will get back to you as soon as we can.
Thank you for your patience.
Kind Regards,
NetSuite Customer Support
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