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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

How To Reach Support In An Emergency

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In the event that you are unable to access your account and need immediate assistance, you may contact Netsuite Customer Support using the following options:

1. Email your concern to support@netsuite.com.
2. Dial 1-877-NETSUITE (1 877 638 7848) and select option 2 for Customer Service.

We also encourage you to check status.netsuite.com for any known performance issues.

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NetSuite Customer Support

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