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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
2010.2 IE6 no longer supported
Starting 2010.2 we will no longer support IE6 browser. This browser version has the most security vulnerabilities and with the newer IE versions that are available carry more effective security measures.
The 2010.1 Release Notes have been updated to reflect this change.
Best Regards,
Admin
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