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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
SuiteAnswers Downtime Notification - Friday, August 5, 2010
Important Notice!
On August 5, 2011, between 11PM PDT and the next 2 hours after that, SuiteAnswers will be unavailable for about 10 minutes due to scheduled maintenance activities.
During this period, you will be unable to access SuiteAnswers and submit online cases via this portal. If you need to contact Customer Support for urgent concerns during the downtime, you may contact your main Support number/s (for Platinum/Gold Support) or dial NetSuite Customer Service (1-877-638-7848).
Thank You,
NetSuite Knowledge Base Team
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