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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

System upgrade for SuiteAnswer at 9pm EST

in Announcements

March 7th, 2012

SuiteAnswers portal will undergo a system update tonight on 9:00pmEST and the process is approximately 30 minutes in duration. During this time, keyword searches may not work properly.

All other processes, e.g. online case submission, should not be affected. 



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